Privacy Statement

How  we are making your visit safe 

 

  1 OUR SALON 

 We have undertaken a thorough review of our salon and services 

 We have rearranged the salon space to adhere to social distancing guidelines 

 Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment 

 All items of equipment will be disinfected before and after every service 

 As normal all our gowns are freshly laundered after each use and we use have always used disposable towels and colour capes on each client

 We will ensure adequate ventilation throughout the salon with doors and windows open where possible 

 

2 OUR TEAM 

 All team members are trained to care for our customers in a safe, hygienic and professional manner 

 We have agreed social distancing for our team in communal staff areas 

 Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating 

 All team members will be wearing visors , they will wash and sanitise their hands , sanitise all styling sections and all equipment used in-between clients

 

3 OUR PROFESSIONAL SERVICES 

 We will need to know at the time of booking if you have used a home colour or had any symptoms of Covid 19

 In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction 

 We will not be accepting walk-ins , you must pre book.

 We will be staggering our start and finishing times.

 

4 CLIENT ARRIVAL AND RECEPTION  

 We will greet you warmly but without a handshake or a hugWe will be taking your temperature upon arrival

 On entering the salon you must wash your hands and use sanitiser gel provided by us

 Clients must minimise what they bring as you will be asked to keep all belongings with you 

 We ask that clients attend their appointments alone as there are no waiting areas now

 We ask that you pay using card or cashless means where possible 

 You will be escorted to your stylists’ section upon arrival 

 Waiting areas have been repurposed and re- arranged to adhere to social distancing 

 

5 To our lovely Clients we ask you to 

 Arrive at the time agreed to maximise social distancing 

 Arrive with clean hair  

We will not be serving any refreshments

Please not bring any food or drink with you apart from water bottles which we can refill

Please bring your own reading material we will not have any magazines in the salon

 To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating 

 D o not come to the salon if you or anyone you live with is unwell or self-isolating 

 We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team

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