Privacy Statement
How we are making your visit safe
1 OUR SALON
✔ We have undertaken a thorough review of our salon and services
✔ We have rearranged the salon space to adhere to social distancing guidelines
✔ Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
✔ All items of equipment will be disinfected before and after every service
✔ As normal all our gowns are freshly laundered after each use and we use have always used disposable towels and colour capes on each client
✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible
2 OUR TEAM
✔ All team members are trained to care for our customers in a safe, hygienic and professional manner
✔ We have agreed social distancing for our team in communal staff areas
✔Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating
✔All team members will be wearing visors , they will wash and sanitise their hands , sanitise all styling sections and all equipment used in-between clients
3 OUR PROFESSIONAL SERVICES
✔We will need to know at the time of booking if you have used a home colour or had any symptoms of Covid 19
✔In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction
✔We will not be accepting walk-ins , you must pre book.
✔We will be staggering our start and finishing times.
4 CLIENT ARRIVAL AND RECEPTION
✔We will greet you warmly but without a handshake or a hug✔We will be taking your temperature upon arrival
✔ On entering the salon you must wash your hands and use sanitiser gel provided by us
✔ Clients must minimise what they bring as you will be asked to keep all belongings with you
✔ We ask that clients attend their appointments alone as there are no waiting areas now
✔ We ask that you pay using card or cashless means where possible
✔ You will be escorted to your stylists’ section upon arrival
✔Waiting areas have been repurposed and re- arranged to adhere to social distancing
5 To our lovely Clients we ask you to
✔ Arrive at the time agreed to maximise social distancing
✔ Arrive with clean hair
✔We will not be serving any refreshments
✔Please not bring any food or drink with you apart from water bottles which we can refill
✔Please bring your own reading material we will not have any magazines in the salon
✔ To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating
✘ D o not come to the salon if you or anyone you live with is unwell or self-isolating
✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team
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