Privacy Statement

How  we are making your visit safe 

  1 OUR SALON 

✔ We have undertaken a thorough review of our salon and services 

✔ We have rearranged the salon space to adhere to social distancing guidelines 

✔ Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment 

✔ All items of equipment will be disinfected before and after every service 

✔ As normal all our gowns are freshly laundered after each use and we use have always used disposable towels and colour capes on each client

✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible 

2 OUR TEAM 

✔ All team members are trained to care for our customers in a safe, hygienic and professional manner 

✔ We have agreed social distancing for our team in communal staff areas 

 ✔Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating 

 ✔All team members will be wearing visors , they will wash and sanitise their hands , sanitise all styling sections and all equipment used in-between clients

3 OUR PROFESSIONAL SERVICES 

 ✔We will need to know at the time of booking if you have used a home colour or had any symptoms of Covid 19

 ✔In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction 

 ✔We will not be accepting walk-ins , you must pre book.

 ✔We will be staggering our start and finishing times.

4 CLIENT ARRIVAL AND RECEPTION  

 ✔We will greet you warmly but without a handshake or a hug✔We will be taking your temperature upon arrival

✔ On entering the salon you must wash your hands and use sanitiser gel provided by us

✔ Clients must minimise what they bring as you will be asked to keep all belongings with you 

✔ We ask that clients attend their appointments alone as there are no waiting areas now

✔ We ask that you pay using card or cashless means where possible 

✔ You will be escorted to your stylists’ section upon arrival 

 ✔Waiting areas have been repurposed and re- arranged to adhere to social distancing 

5 To our lovely Clients we ask you to 

✔ Arrive at the time agreed to maximise social distancing 

✔ Arrive with clean hair  

✔We will not be serving any refreshments

✔Please not bring any food or drink with you apart from water bottles which we can refill

✔Please bring your own reading material we will not have any magazines in the salon

✔ To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating 

✘ D o not come to the salon if you or anyone you live with is unwell or self-isolating 

✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team